Privacy Policy for designloom
At designloom, your privacy is paramount. This Privacy Policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with our website and services. We are committed to transparency and ensuring you understand your rights and our practices.
What Information Do We Collect?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or use certain other site features. This may include your name, email address, mailing address, phone number, and other relevant details necessary for providing our services. We strive to collect only the data that is essential for the purpose.
- Personal identification information (Name, email address, phone number, etc.)
- Technical data (IP address, browser type, operating system)
- Usage data (Pages visited, time spent on site, referral sources)
- Communication preferences and marketing consent
How Do We Use Your Information?
To Personalize Your Experience
Your information helps us to better respond to your individual needs and provide content and offerings that are most relevant to you. This includes tailoring our service recommendations and website interface.
To Improve Our Website
We continuously strive to improve our website offerings based on the information and feedback we receive from you. Analyzing user behavior helps us identify areas for enhancement and optimization.
To Process Transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To Send Periodic Emails
The email address you provide for order processing will only be used to send you information and updates pertaining to your order. If you opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
For Customer Service
Your information helps us to more effectively respond to your customer service requests and support needs. This ensures we can provide timely and relevant assistance whenever you reach out to us.
For Marketing Communications
With your explicit consent, we may use your data to inform you about new services, special offers, or events that we believe might be of interest to you. You can opt-out at any time.
Data Protection and Security Measures
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include data encryption, secure servers, and restricted access to data.
- SSL Technology: All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
- Access Control: We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
- Regular Audits: We regularly review our security practices and update them to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.
- Data Minimization: We only collect and retain personal data that is necessary for the purposes for which it is processed.
Do We Use Cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
For more detailed information, please refer to our dedicated Cookie Policy.
Your Rights Regarding Your Data
We respect your rights regarding your personal data. Below are the key rights you have concerning the information we hold about you.
Right to Access
You have the right to request copies of your personal data. We may charge you a small fee for this service.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure
You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing
You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: [email protected].
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We ensure that any third-party engagement adheres to strict data protection standards.
Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "last updated" date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.